Warranty Policy
At Optic Autohaus, we stand behind the quality and performance of our automotive lighting products. Our products are designed to provide reliable illumination, durability, and a premium upgrade for your vehicle.
All automotive lighting products purchased from Optic Autohaus include a limited warranty against manufacturing defects.
Warranty Covers:
- Manufacturing defects
- Internal component failures
- LED or lighting issues caused by product faults under normal usage
- Product performance issues caused by factory defects
Warranty Period:
All products are covered by a 12 Months Warranty from the purchase date.
Warranty Does Not Cover:
- Damage caused by incorrect installation
- Water or moisture damage due to improper sealing
- Damage caused by accidents, impact, or external factors
- Electrical issues caused by incorrect wiring or voltage problems
- Product modifications or alterations
- Damage caused by misuse or improper handling
- Normal wear and tear
Warranty Claim Process:
To submit a warranty claim, customers must provide:
- Order number
- Proof of purchase
- Clear images/videos showing the issue
After inspection, approved warranty claims may be repaired, replaced, or resolved with a suitable solution.
Thank you for choosing Optic Autohaus.
